IT Support Assistant

Work Schedule: M-F 8 A.M – 6 P.M (Variable)
Pay per Hour: $8.00 – $10.00
Hours per Week: 10-20
Employment Start Date (Anticipated): 9/10/2015

VCUarts Technology Support is looking for motivated, responsible student workers to assist us during our day to day workload. The IT Support Assistant position will be an active position involving delivering/retrieving computers, printers and other peripherals from any of our 15 supported buildings across the Monroe Park Campus. This position will require physical activity; with 21 total departments to support, there will be lots of moving around on foot with boxes or pushing carts. Other required duties include: answering the help desk phone, lab maintenance and support any miscellaneous duties as assigned by technicians, as needed and as personal skills allow. Please note that while this position does not require any technical knowledge on either Windows or OSX, familiarity with the basic components of both of these systems is helpful and we will integrate your skill level into the position as necessary.

– Ability to lift/move 35-50 lbs by hand, up to 150 lbs max on a cart
– Self motivated, responsible and trustworthy
– Excellent communication/customer service skills
– Eagerness to learn and develop new skills
– Customer Service experience
– Willingness to learn how to attach/configure peripherals, such as printers or scanners
– Availability between 8 A.M and 6 P.M on Weekdays
– Federal Work Study Award Letter (Please note, this is ONLY a Federal Work Study listing and is not available without an award)

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