New website questions, bugs or issues?
Guidelines and Documentation
Note: this website is on the latest version of WordPress, which uses the new “Gutenberg” editing experience.
New Website FAQ
We built a new website for VCUarts for three specific reasons.
- To build a site that strategically engaged with prospective students and external audiences.
- To meet VCU Web Accessibility Standards as our old portfolio of websites was noncompliant. This new website meets university recommended WCAG 2.0 AA compliance.
- To develop a website that we could import all department sub-sites into, which would create greater visual consistency across the school and make the user journey much easier for our audiences.
Yes, the new website is still on WordPress.
This is because the latest version of WordPress uses a new editor system called “Gutenberg.” Gutenberg is different than the classic editor because it organizes all web content into block elements. These blocks can be arranged dynamically by page editors to build custom pages and layouts. WordPress has a great demo of Gutenberg that we would encourage you to explore:
Additionally, we would suggest viewing our training videos to see Gutenberg in action.
This website is the result of a collaborative process with multiple stakeholders within VCUarts and colleagues throughout the university, including an ad hoc web strategy committee within the School of the Arts, and colleagues within Tech Services and University Relations. Every phase of the project was presented for feedback through open forum presentations, small group listening sessions, surveys, and focus groups. We received valuable feedback that we incorporated into the final product from countless members of our community and we hope the VCUarts community will share our enthusiasm for the new website.
The information architecture and menu structure on the new website is different than the old website. We sought out to eliminate any “orphan page”, that is, pages that are not linked in a menu and cut down on the number of pages on the website (many of which received very little or low traffic). Decisions were made based on how to strategically engage with our audiences, best practices and data collected from our existing website.
Yes, while the website is different, roles for managing pages will be unchanged. You may need to contact us to request user access.
Yes, videos of training, guides and more are available on our website training page.
You may request access to the site using our intake form. Please specify the pages or areas of the site you are looking to edit.
Note, you must complete the VCU mandated accessibility training before being granted access permission on the website. Instructions will be provided when a request is submitted. If you have previously completed this training you do not need to take the course again.
Yes, your VCU email, Google Drive, BlackBoard etc. all use the Central Authentication Service (CAS). Our website login is not managed by CAS so you will have a unique username and password for the website.
Instructions will be provided in this space soon. For now, please submit any updates to the web team using our intake form at: https://arts.vcu.edu/newwebsite
The Communications Office periodically schedules opportunities for faculty and staff to get new pictures taken. Please look out for email updates for these photo sessions.
Yes, please connect with your Department Chair and send the Communications Office a request using our intake form: https://arts.vcu.edu/newwebsite. The Communications Office and Department Chairs (or their designee) must work together to maintain an accurate list of adjunct instructors on the website.
The best thing to do is to log the issue and submit a report using our intake form:
Please include screenshots and a URL if possible and a description for us so we can try to reproduce the issue.
This is a feature that we are currently exploring but at the moment this is not possible.
We are seeking ways to improve the effectiveness of our website search appliance. More information will be posted on this page in the next several months.
We appreciate your suggestions and notes and invite you to share your thoughts with us using the website intake form:
No, it has been archived and will be temporarily available at dev.arts.vcu.edu until Fall of 2020. Please note you must be logged into the VCU virtual private network (VPN) in order to access the site archive. Instructions on how to setup your VPN are available at: ts.vcu.edu/software-center/security/vpn/
Given the scale of our network of websites, it would have been virtually impossible to migrate all department content before launching the site. We have migrated some departments and will be working quickly to bring in the other department websites as soon as we can.
Yes, all of them are noncompliant with VCU accessibility standards.
The short answer is, soon. Our hope is to complete this process during the Spring 2020 semester. We will be contacting individual departments as we move forward so Department Chairs should expect to hear from the web team in the next several weeks.
Please submit your questions using the intake form and we will respond as soon as we are able: